Keith McNeill Plumbing Tallahassee  

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Wednesday, July 15, 2020

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I would like to take this opportunity to commend your service tech. Wade Mixson on the installation of our water heater.

He did an excellent job even going to the point of removing his boots when walking across our carpet.

I would like Mr. McNeill and the service manager to be aware of this.

   Thank You,

      C. H. Boydston 

David knows what he’s doing and is a great company representative. 
Charles Barnes

Excellent job, very pleasant and explained the problem and cure. I will be asking for David the next time I have a problem and will recommend to others.
Pat Oven

Casey was prompt, knew what he was doing and did a good job.
Alan Walker

Casey is a good representative for your company, and we will ask for him for our next service call.
Claude Thigpen

Greg was very professional, prompt and knowledgeable.
Joe Blandford


Your Technician was outstanding – polite, friendly, efficient & knowledgeable. He explained details and answered questions clearly.
Mike Hunter

It’s always a pleasure to deal with your company.
Donnie Kean

Wouldn’t think of using anyone else. Thanks for your excellent service.
Harry Friends

Eli was very courteous and professional.
Bill Hammock

Greg was an professional Service Tech that did a great job! He also took the time to talk to us and be nice.
Preston Kirby

Johnny Kinsey was great, as usual!
Esther Glenn

Outstanding service; arrived within 1 hr of my 2 am call. Nate had a great attitude, was very efficient and earned Keith McNeill a new customer. He is an asset to the Company!! I will be telling others of my experience.
David Marsey

Service tech arrived per schedule. He was very responsive to Mrs. Y’s concerns, and when she is happy I am happy.
Charles Yates

Fantastic job as usual!!
William Kristoph

Your customer service is excellent. Employees are very pleasant.
R.W. Crawford

Was especially pleased that Nate cleaned up after his repair. You are fortunate to have him in your company.
Shirley Ellis

I’ve always had great service from your company. The reps are friendly and efficient and the techs are clean, neat and efficient.
Peggy Winship

Service from the initial phone call to the handshake after a job well done was excellent. Taylor was great!
Chris Kretschman

Johnny Kinsey is the best plumber we’ve ever had. Thanks for sending him to our house! Thanks to Judy who was of great help also.
James Galbraith

Phone representative (Judy) was extremely helpful. Service Techs (Taylor & Johnny) were excellent, professional and neat.
Pamela Levine

Nathan was excellent! I’ve always had good customer service with all of your technicians.
Lucy Ciaravella

Excellent, efficient…I’m officially using Keith McNeill and requesting Bickley instead of my homeowner’s warranty contractor.
Lora Rose Hunter

Taylor is very nice and an excellent representative of your company. I will ask for him next time I need a plumber.
Joyce Bramblet

Love the service, always kind, courteous and immediately responsive. EXCELLENT!
Kim Harris

Technician was very professional and pleasant.
Audrey Banks

Great to come out and 9:00 at night and the charge was much better than I thought it would be.
Jason Junkin

Sidney Tilley was excellent! Solved a problem that other plumbers couldn’t.
Lynn Markell

Johnny Bickley was very friendly and professional. I will certainly use McNeill Plumbing again based on today’s experience.
Amber Chentnik

I would never hesitate to call McNeill Plumbing. I have never had an unsatisfactory technician.
Margarett Hill

Called on 12/2 and received service within 2 hours, excellent. Tech was esceptinal.
Tom Longerbeam

Excellent, professionally oriented. An outstanding representative of your company.
A.E. Callahan

Nice technicians, careful not to make a mess or scratch floors.
Thomas Perkins

Johnny was exceptional – Professional, courteous and knowledgeable in every way.
Laura Johnson

Arrived on time. Did a good job, very cordial, a good representative for your company.
Lee Kirkpatrick

I’ve always been pleased with your service. Taylor did a great job with my prevention review and water heater installation.
Mary Whisnant

Johnny and Casey went way above and beyond. They did and excellent job! Made a bad problem bearable.
Bill Giddens

I was very happy with his ability to find the problem so quickly and be able to fix it. I have always been pleased with your service.
Judith Dillard

Will did a great job.
Tracy Lowe

Very courteous and professional; Chris is a true asset to your company.
Amy Roach

Mr. Booth was very professional in installing my new water heater. I appreciate his patience in answering my questions.
Krista Galley

Thank you for responding so quickly. Mike was so pleasant and explained everything he was doing.
Mary Ann Hayes

The Serviceman was quick, efficient and conscientious about not tracking in dirt on his boots! Very thoughtful!!
Lillian Finn

We were surprised and delighted with the prompt service and the quality of the work. Will sure is great!
Virginian Satterfield

Timely service, extremely competent and pleasant. Diagnosed and fixed the problem quickly. Would definitely use again.
Raymond Schultetus

Will and Taylor were excellent! If I have any other problems, I will definitely us you guys again.
Stephanie Quinnell

Johnny was very helpful and had a great attitude, even when it got dark and was hard to see. If we ever have issues again, we’ll ask for Johnny.
Michael Weber

Very professional and thorough service call, the charges were very fair.
Nick Williams

I appreciate Eli removing his shoes when he came in the house.
Mrs. Beverly Kaiser

Both Techs were very polite and mannerly. Will did an excellent repair job.
Dorothy L. Hutto

Good Service; on time; fair price.
Judith Bilsky

Love the coupon in the Century Link Yellow Pages! Great customer service.
Jana Pennekamp

Quick service! Polite and knowledgeable Technician.
Penny Rockrass

I would use again in the future and recommend to others to use your company.
Jay Kock

Technician was very knowledgeable and courteous.
William Brooks

Thanks for good, prompt service. The Technician was a great representative for your company.
Thomas Prebys

Johnny Kinsey is very professional and great to work with.
H. Davis

0Mike & Johnny were very courteous and did a very professional job.
Robert Schubert

Mike Parramore always does a super job.
Vicki Covington

I really appreciate the great service Mike provides – he lets the customer know he cares.
Sally Erlich

Nate was very thorough and answered all of my questions.
Rob Kuhn

Nate was very pleasant and congenial.
Carole Smith

Service was prompt. Technician was very knowledgeable and diagnosed the problem quickly.
Don Vines

Very happy with service.
Dan Stevens

Thank you for your help, I was very pleased and it was the day before Christmas!
Nancy Cohn

Very professional!
Keith Brock

Performed excellent service.
Bill Minion

Nate was very pleasant, professional & efficient.
Lee Ann Bivins

Very helpful and knowledgeable.
Kim Barber

Nathan did a very good job.
Jim Connor

Technician was super nice!
Robert Harper

Excellent attitude from Nathan! You were recommended highly and I can see why. Also, your office personnel was terrific and followed up as promised. Thank you for a pleasant contractor experience.
Faye Wingate

Great service, Nate was very professional, neat and efficient.
Randy Morrison

Very impressed with the young man who made the service call.
Benny D’Souza

We were very happy with Taylor & with your service.
Richard Portman

Taylor was very professional & efficient.
Andy Thomas

I appreciate Taylor removing his boots before entering my home. Johnny was also very polite and removed his boots.
Sharon Watson

Taylor is a credit to your firm.
Doug Smith

Both Mr. Russell and Mr. Crosby were very professional and hard working. I would not hesitate to ask for their assistance again if needed.
Danny Quick

I highly recommend your services. Good work.
Sal DiGregorio

Casy & Eli were very pleasant and answered a lot of questions for me.
Ruth Dorsett

Outstanding service as always!
Annie Frehn

We had good service as usual.
Janet Scharlau

We really appreciate the courteous, friendly and professional service.
Nancy Duden

Excellent service as always!
Mary Ellen Strongoski

Couldn’t ask for better service.
Barbara Miller

David was great in all phases of his work.
Leonard Ayers

Greg always does a great job.
Steve Anderson

Technician was super!
Martin Gainer

Johnny was very pleasant to work with. He was competent and did a great job.
Henry Fuelberg

Eli came out today and he was very professional. He not only took the time to explain the problem but also too the time to show me. This was my first experience with McNeil;however we definitely will be using you guys for any problem in the future.

Thanks again Eli :)

Will and Casey provided excellent service. Their attitude and efforts support the Keith McNeill image of competent professional.
Robert Porter

Johnny was great and did a wonderful job!
Judy Norman

Taylor did a very professional job – very friendly and efficient use of time.

Mike Parramore was excellent!
Dena Strickland

Very Responsive – Thank You!
Sherry Barner

Great service!! I will be using you again, for sure.
Fred Chappell

Both David and Nathan were great! Very professional. Thanks.
Barbara Johnson

Keith McNeill Plumbing has always done a good job and fast.
Sharon Watkins

Taylor was a very nice person, I enjoy talking with him. Thanks for having nice people working for you.

Chris was great! Very helpful and pleasant to work with.

Chris is a very nice person. I wouldn’t want anyone else for the job. He gets the job done.

Eli got here when he said he would and got right to getting our water service restored. Thanks!

Eli was very pleasant and proffessinal.
Esther & Jim Bruce

Eli was helpful, courteous and competent.
Nancy Bryant

The Technician was knowledgeable and very helpful in making my decision on electrical problem.
Houston Evans

Eli was wonderful. He was professional, respectful, knowledgeable and very efficient – The Best!
Steve & Linda Evans

The Technician was great. He left no mess.
Jim Healy

Always professional Technicians in both attitude and appearance.
Bob McClure

Eli worked so fast, the charges were 25% less than estimated.
Thomas Watson

Chris did a great job; very professional.

I have been using McNeill (Plumbing) since 1973.  Excellent service, on time, neat and competent.
Marilyn Capps

The Technician (Chris) was very neat in cutting the ceiling hole and cleaning up.
Mrs. Robley Light

Very conscientious technician – wanted to make it right.
James Parry

Every service call has always been timely and professional. Thank You!   
Jennifer Seifert

Great experience as usual.
Lon Fellenz

The Tech did a very good job and was very professional.
C.H. Boydston

We were very well pleased with the service.
Jeanne Hamilton

As usual your service was impeccable.
Roger Caldwell

Great and very professional service.
Ta Janna Mallory

Estimate call and installation were all exceptionally good.
Gideon Jones

I have used your company for years, always found the Techs to be prompt, pleasant and efficient.
John Foster

I was very pleased with the services provided and have recommended your company to others. Thanks for your help.
Elena Lastra

The pleasantness of the phone representative and the technician made a huge difference.
Andrea Palmer-Dukes

David Alfonso was wonderful, hang on to him and he will get you repeat customers.
Shirley Roux

Had a leak in supply line to the house. Response  to the call was extremely fast, especially on a Friday afternoon.
Richard Coleman

These lines are not large enough to express my gratitude for the experience I had with McNeill Plumbing. Judy was very knowledgeable and Mike Parrramore far exceeded all professionalism and knowledge I’ve experienced with any technician in the past.
Matthew Leckinger

Mike Parramore was courteous and very knowledgeable, he explained all work to be done and why. Excellent customer service!!
Brenda Jarmon

I appreciate that the Technician voluntarily removed his shoes before coming in. It was a sign of courtesy.
Cathy Bond

Service Representative and Technician were excellent.
Barbara Lombardo

Mike Parramore was extremely courteous and was pleasant to deal with.
John Olewski

The Technicians are all very nice and explain things thoroughly.
Joyce Bramblett

Eli was our Technician. He did a wonderful job and explained to us what had happened to our plumbing. Keith McNeill Plumbing is fortunate to have someone with such professionalism as an employee.
Jane Munroe

I would call McNeill Plumbing again for any plumbing needs and recommend them to my friends.
Aaron Cohen
Dear Keith and Chase,



I just want you to know how much I value our relationship with McNeill Plumbing.  Simply put --- you folks never let us down here at SummitEast.

While we rarely have plumbing issues, when we do, I know that I can always rely on quick, efficient and professional work at a good price.  Today was no exception. 

When I discovered a serious leak in the 2nd floor janitorial floor sink that impacted all the way to the first floor, your service crew dispatched a new guy named Chris Servello.  He was able to quickly determine the nature of the problem (perhaps a shortcut on the original install ---hard to tell now) and diagnosed the solution.  The leak is repaired and my custodial staff can carry on!  Of course, I have one heck of mess with a wet ceiling and compromised HVAC ducts, but that's not your problem! Mad Dog, Parker Services and Darnell will have their work cut out for them.

I will probably leave names out, but pass my thanks on to Chris, Judy, Karen, and Nicole for today's work.  For all the other occasions I can't help but remember how great the other guys were:  Will, Eli, Mike, Greg and Keith Walker --- and whoever has been out here!  The funny thing is Karen just called and has another tech on the way to the Mainline building to repair a toilet!  Maybe I'll meet another fine McNeill employee!

Thanks again for all you do.

Warmest Regards,
John Schmidt

Property Manager

Summit East Management, LLC

It’s always a pleasure to have one of your Techs visit. Greg did a great job. Hope to see him again on my next problem.

-Stewart Dalzell 08/12/09

The arrival on time is very much appreciated.
-Paul Green 07/28/09

A good job, as always.
-Wanda E. Little
Tallahassee, FL

The Technician was very professional and friendly.
-Richard Wright 08/08/09

Nate did a great job. He has a wonderful attitude and answered all of our questions.
-Stephen Nance
Tallahassee, FL

Very good service as always.

-Robert H. Browning
Tallahassee, FL

I first used your company in its infancy. So glad to see that you provide the same courteous, efficient service after all these years! You are so well represented by your top-notch employees.
-Pam Stewart 08/03/09

I really appreciate the attitude and professionalism of your Technicians.

-Dr. Pierre Ngnepieba
Tallahassee, FL

I have always been impressed with the outstanding service, pleasant attitude and helpfulness of Technicians.

-Sandra Woodruff

Keith and Chase,

Just wanted to share with you how impressed I was with the total customer service I recently received from Keith McNeill Plumbing. I have shared my experience with our leadership team here at Moore Consulting Group and posted a blog about it.

I was impressed from the my initial call to the office, all the way through to the handwritten thank- you note. Keep up the great work and please share my congratulations with Nathan Raymond and your team.

Best regards,

McNeill Plumbing is a wonderful firm to do business with. Greg is a great representative of your company.

-Peggy Harris
Tallahassee, FL

Everyone I dealt with was pleasant and courteous. The technicians were prompt, professional and helpful.

-Pat Hall
Tallahassee, FL

Appreciate the prompt service.

-John Auter

Everything was great. You exceeded my expectations.

-C. Edwards 07/28/09

Excellent technicians. Courteous and helpful.

-Veronica White 07/20/09

The technician was polite and efficient. He did a great job
-Gail Worrell
Tallahassee, FL
I have always been satisfied with service.

-Kent Knapp

Nathan was very friendly and customer care oriented. Very pleased with his work.

-Edith Barefoot 07/30/09

Technician was excellent.

-Lynn D. Chang

I’ve been a satisfied customer for about 25 years. Mr. Tilley is very nice and a good, professional technician.

-Mary Jane Roberts Miller
Tallahassee, FL

I am a very satisfied customer. The technician (Sidney) came right away and did excellent work.

-Elaine David 08/07/09

Right on schedule, speedy service. Nate was great.

-George Keefe 08/05/09

This has been a difficult time for us. My husband has several medical issues. To find the wonderful Mike and Keith McNeill Plumbing is an answer to prayers. Thank You!

-Kay Floyd

Excellent men and excellent job.

-Kenneth Dyer 07/29/09

Very good work, beyond par.

-Albert Thomas 07/22/09

Great service, no overcharges or unnecessary wasted time, Technicians were professional and did a great job.

-Adrian Husband

My service from your company has always been satisfying, prompt and pleasant.

-Mart Hill
Tallahassee, FL

Will was exceptional. He was always answering my questions and explaining everything as he performed each task. I would ask for him again.

-Jennifer Hester

Mike installed the new water heater. Dave reset the toilet. Good job by all.

-John Schwall 08/03/09

Mike was great!! Very friendly and professional. Thanks!

-Eva B. Mannings 07/24/09

Nathan was great! I will ask for him next time.

-Shari Gewanter
Tallahassee, FL

The tech was prompt, nice and efficient. He’s a great representative of your team.

-Debra Ervin
Tallahassee, FL

Your technician was very professional and is an asset to your company.

-Patricia M. Peacock
Tallahassee, FL

Very pleased with the service

-Tom Lee
Tallahassee, FL

Excellent, prompt service.

-Don Latham 08/03/09

Nate did a great job under unusual circumstances. We really appreciate his professionalism.

- Linsey & Phillip Taylor

Nate was great! He was professional and knowledgeable.

-Bennie Franks

Mike is an excellent plumber and McNeill Plumbing rep.

-Bill Jablon

Responding to our weekend call Mr. Bass was prompt, knowledgeable, courteous and very professional.

-George H. Gill III
Tallahassee, FL

Eli was such a pleasure to work with! I will definitely request him for my next plumbing need.

-Ruth Robbins

I will definitely call McNeill Plumbing again and recommend you to all of my friends.

-Rochelle Duprey

Great service as usual.

-Judy Cates

I was very pleased, as usual, with all aspects of the call.

-Sherry Powell 08/05/09

The technicians were very professional.

-Esther L. Arthur

Dear Chase,

This letter of commendation is in recognition of the outstanding work and service provided to is by Gregg Ward over the many years that he has fulfilled our plumbing requests.

Gregg is not only an excellent plumber who thinks quickly on his feet, he is also what we would call a crackerjack troubleshooter. He is always timely, extremely courteous, and very conscientious regarding both hygiene and leaving a clean worksite (Kathy especially loves this!).

Perhaps his greatest strength is his willingness to address any follow-up issues with a sense of immediacy, as though the needs were in his own home. He moves through the jobs with efficiency and dexterity without wasting any time. And you always know that the work and I materials will be warranted by McNeill Inc., as well as personally guaranteed by Gregg Ward.

Given our complete satisfaction with Gregg, as well as many other plumbers from McNeill (especially Johnny B.), we would not, and do not, hesitate to recommend him or the company to family, friends and business acquaintances. He is a great asset to your company who represents the professionalism and plumbing expertise that has long been associated with Keith McNeill Plumbing.

Judy also deserves kudos for her always excellent service on the phone.

-Tom & Kathy Termot
Tallahassee, FL

Excellent! Service as great as always

-James H. Sayes
Tallahassee, FL

Sidney Tilley was a very courteous and helpful, and he did a good job.

-Dennis & Anita Pekerol
Tallahassee, FL

The technician did a very good job. Very pleased.

-Linda Lisiewski 07/28/09

Nate answered all of my questions, was knowledgeable and very nice.

-Milt Grosz
Tallahassee, FL

Nate is a great technician.

-Luke Newman
Tallahassee, FL
Will was excellent!

-Pat Bowen 06/26/09

I have had multiple plumbing companies attempt to solve my problems in the past. Not only did Johnny fix the problems, he explained what was going on and completed the job efficiently. I’m very pleased. I will use Keith McNeill instead of the plumbers covered by my Home Warranty Insurance. Thank you!

-Lora Rose Hunter 08/07/09


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